Tag Archives: Delivering Happiness

Delivering Happiness: Tony Hsieh Just “Gets” It

Back in May of last year I was lucky enough to receive a review copy of Tony Hsieh’s book “Delivering Happiness”. I was excited to get an advance copy (first time you know) and he also sent an extra copy … Continue reading

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Book Review: Delivering Happiness by Tony Hsieh (CEO of Zappos.com)

Inevitably, if you’ve ever heard someone talk about providing awesome customer service online, you’ve heard about Zappos. Maybe you heard about how they offer employees $2000 to quit during their first four weeks of training. Maybe you’re a customer and … Continue reading

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Win An Advance Copy of Tony Hsieh’s “Delivering Happiness”

I had the opportunity to hear Tony Hsieh (CEO of Zappos) speak when he keynoted at PubCon West last November. At the time I was very impressed by his passion for creating companies and creating a positive company culture. Therefore, … Continue reading

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